Refund policy

Because Boujiee Hormones products are ingestible supplements and herbal teas, all sales are final. We do not accept returns under any circumstances.

This is not a commercial decision — it is a safety one. Once a product leaves our hands, we have no way to verify how it has been stored, handled, or whether its integrity has been maintained. Accepting returns of ingestible products and restocking or redistributing them would put other customers at risk, and that is something we are not willing to do. Your health and the health of every Boujiee Hormones customer is our first priority.

When a Refund Will Be Issued

We will issue a full refund in the following two situations only:

• Wrong product sent: If we shipped you a product that does not match your order, contact us within 7 days of delivery with a photo of what you received. We will arrange the correct product at no additional cost and issue a full refund if a replacement is not preferred.
• Product arrived damaged: If your order arrives with damaged packaging that compromises the product's safety or integrity, contact us within 7 days of delivery with photo evidence. We will issue a full refund or send a replacement — your choice.

Important: Refund requests must be submitted to boujieehormones@gmail.com within 7 days of delivery and must include your order number, a clear description of the issue, and photo evidence. Requests submitted outside this window will not be eligible for review.

We take every order seriously and quality-check our products before dispatch. If you have any concern about a product you have received, please reach out — we are always here to make it right where it is within our power to do so.